Cancellation Policy

In case that you want to cancel an order, please contact us to send a cancellation request. Be sure to include the order number in your message.

We usually start processing your order immediately once it is placed and paid successfully. Thus, sometimes it is too late to cancel the order if it is already processed, and we cannot guarantee that the carrier can successfully stop the shipment on our request. If the order arrives to you, you can refuse the package or, if you receive it but do not want the item, please contact us to request a return authorization and return address within 30 days of receiving the package. We will process refund as per our Return Policies.